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Order received. It took a little longer than expected but I was kept informed by E mail as to when I would receive my order.
Many thanks....
...Stephen West
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Thanks for a great service, yet again!...
...ELCCH
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Excellent, good communication, received in good time & the item is as per the order. Thanks....
...David Cook
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Great service, good communication, good quality products, reliable delivery & good pricing. Faultless....
...Ondemand Plumbing
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Best price on the net for the items I wanted and super fast delivery.
Whats not to like...
...Pam Copplestone
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The items arrived quickly and are all of excellent quality and the website is very easy to use....
...Susan Stevens
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Got the part ok. Staff were helpful.
Time you ditch TNT....
...Geoffrey Forrester
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first class service, thankyou....
...damian segrave
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ...
...Adrian Brown
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Efficient service. When I called with a query regarding delivery I was provided with very helpful information by a pleasant member of staff. ...
...fiona atkinson
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