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Not delivered on stated day 22 Feb but was delivered the next day, and delivery driver apologised for delay. Also, I got rapid and courteous email response when I reported non-delivery. Apart from that , website easy to follow, and price the best I could find.... ...Alpin MacGregor
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The customer service was excellent,even though I had to request exchanging the product.The staff I dealt with couldnt have been more helpful and pleasant.Special thanks to Christine who really put herself out to help me.... ...elllen mccarthy
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efficient and precice...thankyou... ...david froud
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Delivered very efficiently and arrived in good time. Thank you very much for a very efficiet service.... ...Anthony Lowton
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful.... ...Bernard Adams
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Organisation was great & Delivered quickly ... ...Martin Doidge
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Great communications and service from all concerned. Easy to navigate through the website to find the parts needed.... ...David Parker
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Extremely pleased with service, good communication and quick delivery. Thank you!... ...Patricia Peace
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Kept informed of when deliveries would take place and of any delays. Very good service and would use again.... ...Maureen Rooney
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All good. great prices, fast delivery, kept well informed of delivery time and date.... ...koreana
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