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This was my first experience with my tub and possibly my last. Firstly they made a mistake, the site shows free delivery on orders over £25 – Wrong my £120 order of boiler parts just so happened to be made up of none free delivery items and even though this was my tub’s mistake they refused to waive or refund the £7 delivery charge which almost delayed the order by a day. Next, one of the parts arrived from Plumb Centre within two days and the other parts from who knows where nearly 2 weeks later – Overall, compared with many companies on the internet these days, this one did not impress me. One final comment, when things go wrong, you can’t just hit reply in e-mail, you have to go to the site and enter details in to a special page, all a bit of a faff really....
...Ian Grosvenor
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Though I cancelled my order (not bcause I was in anyway disatisfied) I found the service offered very good.
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...C D GREENFIELD
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Thankyou for a very quick and reasonably priced service.
From a satisfied customer.
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...Leslie Carter
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Great price, great item replacement toilet cistern, great comms, recommended!...
...Alex Kells
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Great service from you, so thank you...
...James Robinson - Lee Robinson Associates Ltd
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Would use again, kept informed at every step, and item received very well packaged...
...John Barrie
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Delivery was received on the stated day.
Both customer service and delivery reflected a professional service, I would certainly use the company again !...
...Dennis Underwood
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Service was good, continual feedback on progress was good...
...Whitby Seafoods Ltd
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Excellent prompt, efficient service. Very good value for money....
...Winston Hoe
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Excellent service with good communication about delivery date. Will deal with again happily ...
...David Lucken
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