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Wasted two days waiting for delivery, was lucky the third time. The only thing making me considering buying from this store in the future was the very prompt and helpful customer service. Overall not a good experience....
...Adrian Cruceru
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Excellent service and communication. Product as described and arrived swiftly. 5 * service would throughly recommend!...
...Tracey Eve
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Good communication. Delivered when promised. Very competitive price. Happy customer. Many thanks...
...Malcolm Holt
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Excellent service, quick delivery very happy with my new fire coals.
Thanks ...
...Darren Webb
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I normally dont make the time to write reviews when I get good service but this time I couldnt excuse myself as these guys were EXCEPTIONAL!
The goods I ordered off the very clean on-line ordering process were unfortunately no longer available and the communication of that fact was both timely and professional. Not only that, the Team at My Tub tried to present some alternatives to consider which at first didnt meet my expectations.
They went away and researched some more for me, and presented an alternative which I then went for and they were duly ordered with an expectation of 6-8 week delivery given they were a special item.
I got an email and a telephone message 3 days ago saying they were now ready for dispatch and would be sent the very next day. They turned up as promised...
...Martin Scott
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My order was delivered on time. Unfortunately I shall have to return the item not due to MyTub and order an alternative product. I queried this on the customer service email and received a prompt telephone reply. I shall certainly recommmemd My Tub.
Thanks Very Much....
...Mrs Brenda Bell
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Great price and helpful communication after order placed. Although there was a slight delay due to stock problems the item has now been received well in advance of the original estimate. Very happy with the product and the service received....
...John Hughes
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Thanks for keeping in touch on the delivery of this order....
...Pieter Knook
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email sent to advise day and time of delivery, item delivered at the time expected
excellent service...
...Milton Armstrong
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Spoke to a very helpful gentleman who researched goods for me and phoned me back with information. A great service, thank you. Looking forward to recieving goods....
...Jo Ash
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