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Good delivery, prompt efficient service...
...Aquasolve
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hi my bath arrived on the 25 as emailed very pleased thank you your service was very good ...
...mr t j weeks
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great service, quick delivery and informed at every stage of the order, will use you again....
...james pettitt
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Excellent service, very helpful customer service. Thank you
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...c sen
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Product fine, price ok, delivery very slow...
...Graham Smith
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Received order on time as promised. Excellent service...
...R Tanner
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the water heater arrived yesterday with major parts missing the metal casing is scratched and dented - the box that it arrived in was very battered and looked like it had been opened and resealed. rang mytub straight away and was told that I would be sent a returns label to return the damaged goods, but I do hope a replacement water heater is also on its way.
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Hello
We are very sorry for any inconvenience, a new unit is being sent out today to you.
Regards
MyTub
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...langley grammar school
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Delivered my item as per the description and on the date advised. Great price too....
...Julie Lacey
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Arrived on the day as promised. Excellent communication, price and all round service. My Tub My No.1 choice. Thanks...
...Andy Blachford
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I have been really impressed with your service. You provided the correct manufacturers parts for a much better price than other on-line stores which I picked up at my local plumb centre. I will certainly be using you again.
The only thing that I found confusing was arranging to collect which should have been available without delivery charge. Im sure that you could improve this option on your website as despite me phoning for assistance and being assured that I would not be charged for delivery - I was charged. Can you confirm why
Kind regards & thanks, Alan
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Hi Alan
Sorry for the confusion, you should not have been charged for the delivery and it is getting refunded to you now.
Regards
MyTub...
...ELCCH
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