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Very impressed with the service. It turns out the part I ordered was obsolete but staff went to the trouble of sourcing another supplier. Part arrived promptly. ...
...A Lennon
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Many thanks for a prompt delivery and responce to miss order...
...Nottinghamshire Fire
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Excellent prompt service, thanks...
...Vincent Elliott
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ...
...Adrian Brown
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Very good communication and helpful when there was an issue with my order ...
...Christopher Giles
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Extremely efficient and fast. Would use again....
...Andrew Jackson
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Excellent service, great communication, would definitely use your company again...
...michael cooney
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Service was great but collection was not made by My Tub resulting in our delivery not being next day but the day after which affected progress on site, main problem it took my call to ascertain that delivery would be delayed, no-one called me ...........
...Andy Earl - Rg Group
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Excellent service, superfast delivery, would use mytub again without hesitation.
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...Mr Philip Rose
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Order correct and delivered on time. Delivery information given by email. Very satisfactory. Thankyou....
...John Muskett
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