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Goods received OK but did take over 2 weeks to arrive.
Messages emailed through saying "Delivery: estimated to be confirmed at a later date" with a date is confusing. I think it meant "Delivery estimated to be .. with the date
Did get apology for delay as product was out of stock and when email was received a few days later to confirm delivery goods arrived within a few mins
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Hello Paul
Thanks for bringing this to our attention, this has been a recent change to our system. We agree with you that it is not quite right and we have now edited our system so as not to be so confusing.
Regards
MyTub...
...Paul Witts
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Great product, great communications, fast delivery, many thanks!...
...Lucy Perretta
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Swift delivery - as usual - and helpful van driver. All received in good condition and as ordered....
...Ms S E Ellis
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Swift response and updates along the way from order to delivery. Item arrived on the said delivery day in good condition. Very pleased with the service. just hope its the right replacement to our existing toilet lol. Thankyou mytub....
...John Pattison
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Very fast delivery. Top Ware. Top ware. Gradly again....
...Manfred Ploesch
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Very good service
Good Product
Also very good customer services,
Thank you
...
...Praful Ratanshi
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Excellent customer service would definetely use again...
...craig fairhurst - williams car and commercials
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Whilst I was dismayed that the item I want to buy was offered for sale but not available at all, the assistant Steven was very helpful....
...Nicholas Warner
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Great service ...
...Rosa Hargrave
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I inquired about the Matrix for a Focal Point gas fire as I wasn't sure if it was the correct one and kindly MYtub assistants enquired for me to Focal Point to make sure it was the correct part. I then ordered the part and could trace its progress on Mytubs web site, which I found very useful. Mytub kept me up to date on the order through emails also. I quickly received the part via a courier which was very well packaged as the parts were delicate and were in perfect condition. Thank you Mytub....
...Arnie Burrows
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more reviews... |
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