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Good communications both for estimating delivery time and once order placed. Delivery estimate was 2-3 days from order and the products ordered arrived 2 days after delivery. When I had a query it was answered very quickly. Would happily use MyTub again....
...Paul Callow
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Fast delivery, great customer service when I changed the order, best price on the net - perfect!
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...Richard
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Out of stock on one item but called to keep me updated about the delay...
...Alan Stenhouse
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A great company to deal with. Very helpful indeed. Highly recomended....
...John Bradshaw
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Quality goods exactly as described and prompt efficient service....
...J J PENNINGTON
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Unit received as described, within time frame stated....
...Iain Carson
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The order was fulfilled and delivered quickly. We are kept updated throughout the process. Very happy....
...Enigma Interactive Ltd
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I was really pleased that MyTub was able to supply a Mira Tile Upstand Kit at such a good price £19.92 as opposed to the £28.70 RRP. However, I was most unhappy about having to pay the relatively high £12.50 VAT delivery charge. Jeanette at Mytub, though, told me that I could avoid paying for delivery by collecting the item from my local Plumbcenter store. This was no bother as it was only about 1.5 miles from my home.
Not wishing to pay the £12.50 VAT delivery charge, I might well have purchased the item from another internet store had Jeanette not mentioned Mytubs collection arrangement with Plumbcenter. Perhaps Mytub should publicise this arrangement more on their website.
Overall, Mytub provides an excellent and very helpful service.
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...Dr Michael Devine
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Item received in good condition on the promised date. Good delivery service from wolsely...
...Nigel Richardson
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All went smoothly.
Especially with a telephone call.
Thanks ...
...John Menday
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