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The boiler flue part I ordered from mytub arrived by courier on the promised day and time. However, when I opened the box on the evening I found the part was damaged. As I had not checked the part when it was delivered I was expecting a lot of hassle to get it changed. However, how wrong can you be After just one e-mail to notify mytub of the damage they quickly resolved the issue by delivering a replacement part to me and arranging for the courier to pick up the damaged part, and all this on the day before a bank holiday weekend! Due to their brilliant after sales service and good prices I will use this company for all my future plumbing needs. Companies who treat their customers like this deserve to succeed. Give them a try, Im sure you wont be disappointed.
... ...John Cooper
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The service we received today was exceptional. My requirement was certainly a challenge with a difficult part to source and also an extremely demanding delivery time required but Rachel clearly proved her worth and also her dedication to customer service.Would highly recommend.... ...Mike Walton
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Thank you
Kept fully informed of the product availability and options avaialble.
Delivery made in promised timescale... ...Mr J P Lightfoot
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THANK YOU FOR FINDING THE TOILET SEAT AND KEEPING ME INFORMED.... ...Peter Mounty
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many thanks for a super service, Happy Christmas and busy new year.
Kind Regards
Colin Mote... ...colin mote
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Very pleased with your service and clear and easily understood web site. Many thanks for a smooth well informed transaction. ... ...Rod Southern
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Kept up to date with progress of sourcing unusual spares and arrived when stated. What more could one ask for.... ...Colin Turnage
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This order was a complete disaster. I originally ordered these coals to be delivered to my door, before I was then told I had to collect them from a warehouse. That warehouse turned out to be the Plumb Center who had not got the product I had ordered, but individually wrapped coals. I have no idea if I have been overcharged for the number of coals I actually received individually rather than the number of coals contained within the bag originally ordered.... ...Stuart Page
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Very good service... ...Bowman
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Delivery fast thanks alot. Product tricky to install however, we managed and now have a complete toilet once again!! Thanks... ...Anita Neill
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more reviews... |
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