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Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance....
...Jo Martin
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excellent from start to finish
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...steve stanton - sdselectrical
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Very Good service ...
...Richard Simmonds
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Order correct and delivered on time. Delivery information given by email. Very satisfactory. Thankyou....
...John Muskett
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MyTub was very helpful with my order, after the replacement item I needed turned out to be discontinued. Christine was helpful in liaising with the manufacturer to identify a suitable alternative that would work in my bathroom without drilling more holes in the tiles. She also arranged for the delivery to be delayed by two weeks until I got back from holiday. Fantastic service!...
...Mary Henley
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PERFECT,EASY TO DEAL WITH ,PRICE SPOT ON,DELIVERY SUPERFAST.
THANKS SO MUCH ...
...dave sorsby
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I have ordered from MyTub numerous times and have always been impressed with both the ease of ordering, updated communication and the products purchased.
This Company provides Customer Service at its best and cannot be faulted.
I can highly recommend MyTub and will continue to place orders with them in the future.
Andy Yates
Andy Yates Fitting Services...
...Andy Yates - Andy Yates Ltd
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Great service at reasonable price. ...
...Colin Mendelowitz - CJMPM Limited
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Very helpful staff, order arrived on the confirmation date...
...Gardner BTC LTD
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Good straightforward efficient service...
...Arwel Jones
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