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I was pleased with the product (it worked) and level of communication later into the buying process but was left disappointed with the sales tactics.
I had chosen MyTub because when I called you gave me a lead time which was shorter than my plumber had stated. We were without a shower and wanted it working as soon as possible. Your product was slightly more expensive, but explaining my situation to your salesman, I had been told that the part would definitely arrive sooner. I therefore made the decision to buy with MyTub.
I was disappointed though as once payment had been taken I was told that the lead time was beyond what my plumber had suggested...so I had paid more for no reason. I appreciate that sometimes delays occur, but I was left with the feeling that MyTub were just tryin...
...Emma Sproat
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Excellent service, communication was very good items delivered on time promised, with competitive prices would gladly recommend and use again. Many thanks Mr Illstone ...
...Michael Illstone
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Very efficient service. Order delivered within three days and on the day promised....
...Mr C J Dale
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Very satisfied customer. You obviously had some problems with your supplier but kept me informed throughout. Would certainly recommend....
...Mr David James Forder
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Order received by specified date and our Tevi Boost shower is now back to normal. Thank you for your extensive website and very competitive prices. The free delivery service encouraged us to trade with you as it does reduce the product costs....
...John Berry
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Excellent service, good VFM, prompt delivery....
...Terry Sweeney
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When the part arrived at your local supplier, I was contacted immediately to arrange delivery. It was delivered promptly at the arranged time.
Very good service....
...Donald Ballard
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goods received okay, I shall order from you again.
Merry Christmas
Mr Wells....
...Kenneth Wells
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As always, I received an excellent service from Laurie and Christine. Communication top notch. I wouldnt think of going elsewhere now.
Regards...
...Gordon macleod
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Very good to deal with, kept me up to date with the ongoing progress of the order.
Would definitely use the company again....
...Robert Kirk
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