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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful....
...Bernard Adams
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Best products, Excellent service. Thank you...
...ALI SAN
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Very happy with the service. The items I bought were reasonably priced and just what I wanted. Your sales people were helpful in finding my nearest outlet with items in stock because I needed them urgently and pickup was very straightforward....
...Eila McGeary
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Bought Three Ideal EVOMAX 100 boilers for my school, delivered on time pleased with service.
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...RANBIR SINGH DODWAL
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The service was first class with the item arriving next day. However I do baulk at the price of spares parts, my one tiny item a small 12" bronze body without the flow regulator being 1 16th of the price of a new boiler....
...M Browne
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The boiler baffle plates arrived promptly. They fitted perfectly and the boiler is working as new....
...Michael Sandison
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Thank you for the good communication and the fast delivery of my radiators . Was a real pleasure buying from your store and youve become one of my favourites....
...Adrian
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Order has been received. Everything fine. Thank you. Colin Hadley....
...Colin Hadley
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Order processed and delivered quickly. Packaging was a little light just a bag but all was ok....
...Claire sutton
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Item arrived on time and in exoected condition
will use you again
thanks...
...david chesworth
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