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Well, had there not been a small hiccup I would not have discovered how helpful are your Customer Service staff [Jeanette, Rachel & Christine]. They kept in touch so I had no anxiety about what was happening and they managed to get me an equivalant item at a better price, delivered promptly. I cant comment on the quality of the new Taps - they have yet to be fitted.
Thank you. DM... ...David McLeod
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I ordered an Astracast sink on Monday evening and it was delivered Friday morning. Im happy with that turnaround time, however the sink didnt have a waste kit with it. Now that I search your site I find it for around £5, but would have to pay £12 to get it delivered. The waste kit page for WK0285 has a link to an Astracast pdf spec where I can see exactly which sinks come with a waste kit included, and for those that dont, the corresponding waste kit code to order. If that same pdf link was on the web page for SX0843SX sink that I ordered, then I would have worked this out and ordered the waste kit too. Or, as with other sites, it would be useful to have a related products link, as I cant imagine there are many people that want to buy a sink without its associated waste kit. Now although... ...Melinda Irwin
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Thank you,excellent service and communication :... ...Nick Forrester
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Really helpful service when I enquired over the phone. Order process online quick and easy. Delivered within a few days and driver was also friendly. The seat was a little different to the original but I supposed the old one was 8 years old - still looks ok and fits properly, but it might be worth mentioning to other customers and having more photos from different views on the website. Overall really happy with the service I received. Thank you... ...Sally Allan
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A company that looks after its customers and does everything possible to complete their order . First Class... ...I.E.Ralph
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Many thanks for pionting out the colour choice and your prompt response in correcting it... ...roger ward
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Thank you, yes I received the order in perfect condition, I want to thank you for the service and communication during the preparation of the shipment
THANKS !
René
Service 5 étoiles!!!!!... ...Rene Gelinas
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Excellent Service. Thank you... ...Kevin Lester
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excellent service once we actually got to speak to a customer service agent.... ...Peter Jones - Peter Jones Electrical Installations
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Excellent service , very competitive prices , prompt & kept me informed of the progress of my order .... ...1st Choice Property Maintenance
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