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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful....
...Bernard Adams
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Correct part arrived on the day promised, so I am very happy with the service and would use it again if necessary....
...Roger Mills
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Recently purchased a Rangemaster sink from My Tub. Service over the phone was friendly and professional Jeannette. Kept informed all the way through the process. It arrived when they said it would. Very happy with the overall service and would use MyTub again....
...Claire Walton
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Good products and prices with very polite and helpful staff.
Thanks,
George Simpson...
...George W Simpson
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Order received on time. Customer service very good and kept me informed of the progress of my order. Would definitely use again....
...Linda Baynes
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The service I received from My Tub can only be described as 1st class. I dealt with Christine and she bent over backwards to help me.
Ordering was painless and I received my order by 10 am the following day.
The web page is both comprehensive and easy to navigate and if you don't see what you want a quick phone call will solve most problems.
I will most certainly used My Tub again without hesitation.
Thank you Christine and thank you My Tub....
...Anthony Mobbs
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Excellent service and very good communication....
...Jette Bramby-Gunary
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Fantastic service fast delivery ...
...kathleen davison
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Took a while to arrive, but I got frequent updates and it arrived on the date specified and was exatly what I ordered
Very happy with the service...
...Mark Tanner
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Thanks for the good all round service, parts, and delivery. all good. cheers, James Wolstencroft...
...james wolstencroft - j wolstensroft
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