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First class service...
...Brian Thomas Carter
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Hi, Many thanks for the fire. I would like to say that I have found your company very efficient and you have provided a top class service and I am very happy with the product too.
Thanks again....
...Rachel
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All good - no problems. Correct part, good price and delivery, whats not to like...
...Arthur Dalton
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MyTub was very helpful with my order, after the replacement item I needed turned out to be discontinued. Christine was helpful in liaising with the manufacturer to identify a suitable alternative that would work in my bathroom without drilling more holes in the tiles. She also arranged for the delivery to be delayed by two weeks until I got back from holiday. Fantastic service!...
...Mary Henley
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Arrived as ordered very satisfied,also good customer helpline,happy to recommend. ...
...john evanson
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Order arrived intact and on time. Thank you....
...Kenneth Roberts
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Prompt reply to enquiry and prompt delivery of goods...
...Carl Toon
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Prompt service and exactly as required - Thanks....
...William Gatecliff
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Very good service
Bend over backwards for there customers
Thank you...
...simon chambers - SDC Plumbing
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While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive....
...Conor Donnelly
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