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Not sure what happened with this one but initial 30 day lead time to obtain everyday plumbing materials isnt acceptable to my customers, especially as these products are manufactured in the uk. The order was fulfilled with 13 days after agreeing to pay an additional £9 VAT delivery charge. This is however, common in the UK plumbing supply industry & by no means exclusively a MyTubWolseleyMcAlpine problem. All products turned up as described and the communication by MyTub was very good. This has not put me off ordering from MyTub who are usually very good & this may have been out of their control.
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...Ondemand Plumbing
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I DEFINITELY RECOMMEND USING MYTUB. What a brilliant online website. Excellent free delivery which reduced the cost of my items considerably. Well done. Your email updates provided me with a confirmed delivery date, which was spot on. Great service. Thank you....
...Chrissie
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Super fast delivery. impressed with service second to none ...
...kenneth wood
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Ordered a bathroom cabinet panel on Monday. Received a phone call on Wednesday asking if it would be ok to deliver it that day, which it was. I received it early evening on Wednesday. All in all a first class service and would recommend to everyone....
...Paul Beck
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Excellent service from Christine, shame the delivery company did not care as well....
...Clive Townley
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Delivery was on the day stated and from ordering to delivery was only a few days . Excellent service...
...Barry Jury
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Good communication and prompt delivery. Product as described. Would do business again. ...
...Martin CLARIDGE
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I was very pleased with the ordering process, the emails updating the progress of my order, and the aftersales email checking that all was safely received.
Most impressed!!!...
...mike Clark
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Delivered on time, well packaged to. Thanks. ...
...MR A M GILMOUR
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Thanks for a hassle free order and delivery....
...Mr Alan Roper
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