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My order was fulfilled by Plumb Centre, Reading who not only failed to turn up on the agreed morning, but also sent the wrong sink their picking error - the paperwork sent to them was correct.
However, Jeannette sorted it all out for me and managed the situiation through to a satisfactory conclusion.
Well Done !
As such, I would have no problem ordering from MyTub again....
...M N Porter
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After spending days trying to find part
Obsolete
Rang up after finding it on your site paid for it and all delivered fast.
Customer service great.😁😁😁...
...Dale Rathbone
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Well pleased with order was able to pick up at our local Plumb Center. Fire looks lovely now with the new coals...
...Mrs Norah Powell
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Delivery exceptional !! Despite awful weather conditions my Water King Sentry was delivered on the day promised. I didn't expect that. also customer services were a pleasure to deal with. Nothing too much trouble. In all a very pleasurable experience dealing with MyTub. My thanks particularly to Christine....
...John Thompson
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Proactive response from MyTub team as I had incorrectly ordered the wrong colour to begin with - many thanks.
Final delivery notification only came through on the morning of the delivery but was the day that had been given as an estimate. An approximate time would have been useful extra information.
All in all a god experience ...
...Jeremy Cobbold
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The price of the tap was very competitive and delivery was quick.
A for Customer Service....
...Stephen Wright
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I ordered 2 Merrychef oven protectors. One of them arrived having leaked and dried chemicals on outside of the bottle. They were both filthy dirty too. However I contacted My Tub about the half empty bottle and, once back in stock, sent me a replacement with no argument. I wasnt impressed with the initial delivery and it had been dumped down quite quickly before it could be checked, however, I was pleased with the customer service response so will continue to use My Tub...
...Because I like It Ltd
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The replacement part was received on time and has fixed the problem - many thanks!...
...Mr Andrew Rogers
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Good service - very pleased....
...john hart
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The Honeywell CM927 Programmer ordered via MyTub worked absolutely fine once the binding process had been initiated twice, this with the original RF receiver.
The service provided by MyTub was within the scheduled delivery time.
The product received has proved satisfactory and reliable.
I had no difficulties or problems using the website and was able to source the required component easily.
E Matthews
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...Edgar Matthews
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