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Exactly what was required, on time and reasonably priced....
...John McDonald
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Unfortunately, despite adding a note for the item to be left with a neighbour at the time of my order, and having received conformation of my note from MyTub, the item was still taken back to the depot from whence it came. To rub salt into the wound, Deborah, from MyTub, called me on the morning of delivery to ask what should be done with the item if no one was available to receive it. I wasnt able to take the call at the time and by the time I did return her call, the delivery had already been returned!
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...Aquarius Plumbing Services
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Excellent communication, efficient service, product as described...
...David Trippett
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Although there was a delay in receiving the product as it was not in stock i was regularly updated on the position and could not have asked for better service....
...Charles Polkey
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Superb service as always....
...Steve Faley - Ondemand Plumbing
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Excellent customer service. Despite Mytubs problems with their online finance service provider my order was dealt with promptly and delivery was to time scale. Product met quality standards. I will use Mytub again....
...Graham Leonard
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I received my order, yesterday lunch time at around 12pm. I must say that I feel a little let down as I placed my order on the 281112 and didnt hear back from you until the 141212 to say that the complete order was not in stock and would not be until January. I asked you to go ahead with the order as you had already taken the money from my account. I then had an email on the 171212 saying that the order will be in by the 070113 only to be told again that the order wouldnt be in until the 210113. I understand that this is not your fault but i would have preferred it if you could have let me know a couple of days after I placed my order that the order was not in stock as my customer was left without a shower for nearly two months....
...Peter Downey
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first class service right up to the point of delivery... the delivery guy was in my wife's words "the rudest delivery, i have ever had", the guy just grunted "sign ere..." my wife then asked if he had a pen and he just said "no".... he then mopped off to the van and then put the package on the floor by the door and walked off!!!! seriously no manners.... sorry to say this would put me off using you again....
...Andy Knowles
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First Class Service.
Delivered on time.
Kept informed of order status....
...John
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Service excellent, wwas kept informed of progress. Product delivered at time stated. Product delivered undamaged. Useful feature on web site: estimated delivery date and it was correctly estimated....
...Peter Hughes
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