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Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
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...A Randall
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Great service. Delivered when promised
Faultless. Thanks guys 👍🏼...
...ian hendley
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The item wasnt delivered when they said it would be but once I queried it, the communnication was spot on from there and they were very apologetic and i now have a working toilet again so cant complain too much!!...
...Chloe Whiskin
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Very pleased with the service of this company, as wed had difficulty sourcing the item locally. There was a slight delay in it arriving but I was kept informed of the situation all along, so it wasnt a concern. Emails were replied to promptly and the member of staff at the branch where I collected the item was pleasant and efficient. ...
...Mrs Janet Woodford
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Great service, good price, very pleased with FLAMONIK RAPTURE fire....
...Alan Whitlock
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Shower part arrived on the day My Tub quoted, works fine, good to have hot water again....
...Nick Cumming
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Excellent service, very helpful customer service. Thank you
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...c sen
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Excellent service and delivery. Would definitely use again. ...
...Amy wakem
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Brilliant service at a reasonable price!
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...Stuart Perren
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Fast efficient delivery. Thank you ...
...Jane lewandowski
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more reviews... |
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