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A very nice product, when it finally arrived.
My first delivery was lost in transit but Mytub were very good at keeping me informed of the situation....
...Grahame Arnold
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you need to improve your delivery times. Had to wait a month, just not good enough. ...
...Chittaranjan Pillai
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An excellent service.
Many thanks to Sam and Steve for their help in correcting my mistake in ordering the incorrect toilet seats, and then arranging timely delivery of the correct items.
As a result, MyTub will definitely be my first port of call for plumbing supplies in the future.
Thank you again. Frank ...
...Frank Bailey
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Excellent service!...
...Marini Maurizio
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order received way ahead of expected time - thanks to christine for prompt attention and regular information up-dates
would definitely use your site again and recommend to friends...
...Eileen Roache
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Kept me informed all the time of progress of order good coms...
...Reg Batcheler
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Very good service, all arrived ok....
...Terry D
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Overall, a not very good experience, admittedly dealing with a tricky problem. Let me first say though that the staff I corresponded with were absolutely first rate- a credit to you.
Having said that, It took over two months to locate and ship the part I was looking for, despite having been promised it would be delivered much earlier. Also, the punitive shipping charges meant it was nearly as cheap to buy two as one- so I did. I guess this means you do not want small bits of business.
Finally, and not really your fault, the part I was sent was not a copy of what I was trying to replace. It looks like the supplier has tried to produce a universal part to replace many minor variations on the same theme that have been produced over the years. It did not fit. Only through the applicatio...
...David Pawson
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The ordering process was easy, when I was told that the thermostat I ordered was not available I was offered an alternative straight away, communications were very good and I would shop with MyTub again, thank you...
...David Mumford
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Very pleased with the service that we received. The part arrived promptly from the other side of the world. There was an issue with the cost of the freight to start with but that was rectified and we were very happy....
...Vicky Vincent - La Porchetta Ricarton
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