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Hi, In general the speed of order was very prompt, I ordered on Sunday and received the part on Tuesday.
Unfortunately the part did not fit, with the attachment being too large. This does make me wonder why you are advertising indesit parts, that do not fit
Thanks
Craig McIntyre...
...Craig McIntyre
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Great customer service. Helped locate a part we needed.
Easy to order. Fast delivery.
...
...Appleby Park hotel
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The price was good but the service was some of the worst I have had shopping on line. One broken promise after another. If I had not progressed the order by phone I would probably still be waiting!
You need to get your act together, I will never use Mytub again.
Still convinced you write the rave reviews yourself.
Frank.
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Dear Frank
Good afternoon, I am very sorry for your experience.
No excuses, all I can see looking at the order is we chased this up with the
manufacture a lot. We gave up & got in from another branch which meant it
had to go through several sets of hands.
I am really sorry we did not keep you informed as we should have and normaly do.
Regards
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...Frank Conway
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Just ordered some bathroom furniture and wanted to say a massive thanks to Rachel for all her help. I must have made a dozen changes and Rachel was fantastic getting me quote after quote.
Thanks again Rachel for all your help
Pat...
...Patrick Boyle
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Good website and good communication - Delivery came on time - Packing could have been better as its a delicate bath panel and it was only padded at both ends but the edge, top and bottom, wasnt protected and there is slight damage a dent along the top but luckily it does not show when fitted, as long as it doesnt make the bath panel susceptible to cracking at a later stage....
...Douglas Martin
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Thank you very much. Outstanding customer service and communication....
...Angelique Jill Faure
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Yes, thank you, received Monday 11th as advised by you, well packaged appears OK . have not put into use yet as its for my brother. hoping it fits his fire. thanks. roger...
...ROGER JAMES STARMORE
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Top notch for parts accuracy and delivery! I had a broken Mira shower constantly leaking. Other suppliers quoted 23 week delivery obsolete model, sir. MyTub found the part and promised 48 hour delivery for an extra £10 it was deivered the next day. Highly recommended....
...MR RAYMOND C CLARKE
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Excellent service thank you very much for sending so quickly. You have saved us having to have a new boiler. Would certainly recommend your services....
...Karen Chubb
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The item I ordered was delivered on the day specified. I was kept informed every step of the way. As the item was a replacement part from a different manufacturer to the original part the electrical connections were in different places and as such I thought there could have been better wiring instructions supplied. Having said that I would definitely use this company in the future if the need arose....
...Mr B Glassby
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