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Fast, easy ordering and delivery.
AM or PM delivery information is the only thing i could have asked for as an improvement. ...
...Paul
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Will never use you again i need those parts
To complete a job rhis week ended up with them Friday afternoon at 17.00
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...Richard Oakes
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all goods as decribed, reasonable price, free delivery. Most useful thanks Joe...
...Joseph Brack
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My goods were not delivered the day confirmed and only delivered the next day after chasing.The staff at My Tub were very polite and curtious....
...Louis Fleury
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Order received promptly. Customer service excellent....
...Susan Broadbent
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ORDERED SOME OBSOLETE BOILER BAFFLES LATE ON 14 NOV ,THEY WERE THEN SPECIALLY MADE AND DELIVERED HERE TO THE NORFOLK BROADS ON AFTERNOON OF 16 NOV .THAT IS OUTSTANDING !VERY MANY THANKS TO CHRISTINE AT MYTUB FOR KEEPING ME UP TO DATE RE DELIVERY TIMES ETC....
...JOHN BRYAN
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Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance....
...Jo Martin
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Order delivered on the day quoted
I think the delivery driver had recently undergone a charisma bypass!
I was very surprised to find the ceramic basin was shipped without any pagaging or protection - a risky strategy I would think.
Yours
------------- ------------------------- ------------------
Dear John
The supply of sanitaryware comes from the manufacture without packing we also use internal transport rather than couriers which is why the items get there in one piece.
Regards
MyTub...
...John Murray
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Good range of products, competitive pricing, good communications and swift delivery. I would use Mytub again. Thanks...
...Richard Bowman
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Good service arrived earlyer than I expected...
...Julie Kemp
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more reviews... |
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