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the water heater arrived yesterday with major parts missing the metal casing is scratched and dented - the box that it arrived in was very battered and looked like it had been opened and resealed. rang mytub straight away and was told that I would be sent a returns label to return the damaged goods, but I do hope a replacement water heater is also on its way.
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Hello
We are very sorry for any inconvenience, a new unit is being sent out today to you.
Regards
MyTub
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...langley grammar school
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Thanks very much for the prompt delivery of our order - and the emails keeping us informed of its progress....
...Ken Young
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Despite having a glitch on the order on the day of delivery, which was soon sorted out, dealing with your site was very favourable. I was kept informed and updated every step of the way. Well done and I will certainly be back again. Thank you
P D Allum...
...Peter D Allum
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Excellent service! Thanks parts arrived and were collected OK...
...Robert
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Very happy with the prompt service....
...JEREMY TONKIN - RWC
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It arrived when expected albeit a few days later than originally stated. WE were kept informed via e-mail regarding the delay and have no complaints. We await a plumber so. as yet, cannot say whether we are completely satisified. Hopefully it will fit as it is a replacement for a bidet which has been discontinued....
...Roger Kenyon Barnes
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Very good communication regarding additional delivery charge as item had to be ordered from manufacturer, arrived quickly. ...
...James Cole
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Thank you - bath waste received on specified day, communication about delivery was good and free delivery is always a bonus !...
...Claire Greengrass
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Excellent service, goods arrived early...
...Ian Ashford
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The "My Tub" order was delivered very quickly and exactly as ordered. Faultless sertvice.
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...Jim Gardiner
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more reviews... |
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