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Unfortunately purchase and delivery of my item was not plain-sailing. The order and payment was made on 1st November with anticipated delivery date or 3-5 days. Then an email advised the delivery date would be 20th November...I telephoned to ask why Following my intervention this was followed by another email stating the new delivery date of 12 November. We waited in all day and by 4.45pm no delivery had taken place. I phoned again and this was checked out and yet another email arrived with an apology and note that the item would be delivered the following morning. This did happen at 12.20pm. When I questioned the delivery man he said he had a delivery date of 20th November and was not notified of any change to that!!!! Why was this when they clearly had the item in the depot and we...
...Mr. Anthony Hopkins
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Great service and fast delivery. Product well priced and good selection to choose from. Web site on ipad easy to navigate. ...
...Roger Marshall
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Thanks for a swift speedy delivery.
Ian...
...Ian Wright - iwDesign3d
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ORDERED ROCA SINK PEDESTAL AT A VERY GOOD PRICE,
& DELIVERY WAS VERY QUICK &FREE. WOULD RECOMMEND.
...
...RONALD DEAN
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Disappointed at cost of delivery to here, but MY Tubs are not alone on this. Was how ever relatively pleased with the alternative offered and the rest of the customer service given. Prompt replies to e-mails and helpful staff with the asked for notification when the goods were ready for uplift. Would use again if required....
...Fiona Laing
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Great service with no problems. Delivered sooner than expected....
...Martin Sawyer
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Got the part I wanted straight away very happy will use them again thanks....
...Stewart
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Product fine, price ok, delivery very slow...
...Graham Smith
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Fantastic service and really helpful chasing down delivery...
...Simon Macpherson
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Your customer service was 1st rate. after trying to resolve the problem with my order I was refunded for the item .
I wish to thank Deborah for her patience and help in resolving the problem....
...Mrs Avril Thomas
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