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I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent...
...Andrew Henderson
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Couldnt identify the part I wanted from the website code numbers no images to compare so I sent an e-mail with all the nameplate details and the part was successfully sourced from the burner manufacturer even though the burner is 18 years old and this model is no longer manufactured. Very pleased with the service and communication throughout the sourcing, order and delivery process...
...Colin Parker
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Very happy with service...
...Stephen Spence
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Great Support.
Only wish I hadnt needed it....
...A Randall
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Very pleased with the service,quick and prompt response, delivery was excellent, no complaints, would definitely recommend ...
...Peter foster
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Easy to navigate site. delivery one day after anticpated. surprised that you passed order onto your supplier, but overall well satisfied and would use again....
...David Wills
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satisfactory service...
...Rha
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An excellent service, kept in touch throughout. Had a small problem over delivery times/dates, but all was sorted to my complete satisfaction.
Many Thanks...
...Mrs Brenda Braithwaite
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I would definitely recommend MyTub to friends and family. They had the best prices and best customer service. Christine was a super star. She contacted me to make sure my order was correct. She also sent me e-mail to let me know when I would expect my delivery. 55 stars....
...Chung Hang Wong
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Great communication, delivered on the date quoted, best price. Would recommend.
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...Michael Sage
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more reviews... |
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