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Disappointed, did not receive goods on date given. On further enquiry to My Tub customer service, adviser who was apologetic and took my details but did not phone me back with progress update, I had to re-phone for progress update and was advised by a more than helpful adviser that my order had not even been picked up by the courier for delivery and was awaiting dispatch. Had an e mail the following day with update on expected delivery date, unfortunately no will be home to receive goods on this date and will have to see what the courier does as I have been told the goods need a signature on receipt.
Not happy especially with the cost of £12 delivery charge. Post office do Special delivery next day service starting from £5 and order can be picked up locally if no one is home o...
...Geoffrey LLoyd Evans
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Looks good, arrived when you said. Thanks...
...Terry
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Excellent customer service, keeping us informed about the delivery date for our order: thank you!...
...Maurice Whitehead
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Impressed that I got regular updates by email to inform me of reason for delay and given apologies. Item arrived as described, good price. ...
...Dr Claire Ferris
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Incorrect picture shown against product, resulting in having to phone mytub to confirm correct item would be sent. Helpful sales advisor confirmed picture was incorrect, but right product would be sent. Website was updated and now shows correct picture for product. Items delivered. Would use mytub again....
...Trevor Handley
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Good service,would be happy to purchase from My Tub again...
...J.D.Gillam
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You did exactly what you promised and the goods turned up sooner than quoted which doesnt often happen....
...AdamsGale
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Excellent service
Quick with a response to a problem
Will definitely recommend to family friends...
...Di Evans
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Service was good, continual feedback on progress was good...
...Whitby Seafoods Ltd
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You guys are fantastic, accurate and super fast service, highly recommended.Kudos, keep it up....
...Norady
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