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I am very pleased with the service I received especially communication was quite personalised and very good and informative. Even though the items were not in stock I still received them promptly. Overall, very happy....
...William Delaney
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Thank you for the prompt and helpful service in providing the part ordered. I shall certainly be recommending you to others and using you again. ...
...Neil Scroxton
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we are thoroughly disappointed with the service we have received. the order took a very long time to arrive, when it eventually did the number of parts we ordered was wrong. after complaining about a missing part it arrived the next day which leads to the question why did they take so long to arrive in the first place. the price is very good for the parts we wanted but the service let you down and I dont think we will be using you again.
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Dear Mr Skipper
Good day, I can only apologize for the errors. We have spoken to that area of supply chain. This is very rare.
Laurie - MyTub
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...Brian skipper
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All went smoothly.
Especially with a telephone call.
Thanks ...
...John Menday
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First class service...
...Brian Thomas Carter
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Excellent service again. Good quality items at the right price and I was kept informed about delivery. ...
...Peter Keen
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hi there , no complaints i was very happy with the service i received . i ordered a neautalizer which was on order and would take up to 6 weeks . i think it arrived in 3 to 4 weeks . i was well informed via email of its delivery status and would like to thank all at your branch for doing a great job THANKYOU Steve...
...steve jewell
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I was very impressed with the speedy delivery of the toilet seat we ordered, and the notification by email of the confirmation and despatch of the order. Would definitely recommend mytub....
...Jenny Ball
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Amazing prompt delivery, fantastic after sales after problem with wrong item delivered refunded within 24 hrs. Cant praise you any better
Thank you...
...Peter Scott
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Superb, thanks. Very customer centric. My son discovered a broken toilet seat on a Tuesday Morning. I found a replacement seat with you via web and it was with me and fitted by Thursday. Very good service and at a very competitive price. Your regular email updates re order status is an excellent idea. Customer service is all about managing expectation and your have performed admirably. Surely you are best in class....
...DARREN BAILEY
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