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I had a complaint about the original delivery but this was dealt with efficiently. I particularly liked the way you kept me informed by email on progress and delivery dates. The best service department communication I have ever had....
...Fred Gray
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Good communication and delivered replacement part fast - Thanks
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...Alan
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I was without a working fridge for about a week while waiting for a part ordered from another supplier. Eventually found out that the part was out of stock. Found you guys on the web ordered the part with next day delivery and thank goodness we have cool beers and cold milk. I would like to say thank you to Jeanette who took my call, she was very helpful.
Thank You
JohnM...
...John Mason
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Customer service WAY beyond what anyone could expect. Many thanks.
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...Brian Smeed
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Great communications and service from all concerned. Easy to navigate through the website to find the parts needed....
...David Parker
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Superb, thanks. Very customer centric. My son discovered a broken toilet seat on a Tuesday Morning. I found a replacement seat with you via web and it was with me and fitted by Thursday. Very good service and at a very competitive price. Your regular email updates re order status is an excellent idea. Customer service is all about managing expectation and your have performed admirably. Surely you are best in class....
...DARREN BAILEY
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We have received the toilet seat but it has some blemishes in the moulding of the seat...
...Trevor Harvey
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Excellent service. Toilet was delivered next day, installed in under an hour....
...Duncan Luce
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Great service. Delivered as expected on time. Very nice replacement unit. Thank you...
...victor weatherly
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Thank you for your diligence - Stuart Haynes...
...stuart Haynes - private
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