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Not sure what happened with this one but initial 30 day lead time to obtain everyday plumbing materials isnt acceptable to my customers, especially as these products are manufactured in the uk. The order was fulfilled with 13 days after agreeing to pay an additional £9 VAT delivery charge. This is however, common in the UK plumbing supply industry & by no means exclusively a MyTubWolseleyMcAlpine problem. All products turned up as described and the communication by MyTub was very good. This has not put me off ordering from MyTub who are usually very good & this may have been out of their control.
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...Ondemand Plumbing
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Very fast delivery and genuine products....
...c waterman
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Thanks...Great service !...
...KCA COOKE HEATING ENGINEERS
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Excellent service from Customer Care, if delivery is as good as order placing then this is a First Class Company to deal with !!! ...
...Dennis Underwood
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Thank you for a great service, when its still so rare to get it! You kept us updated from start to finish with the order and it arrived whe you said it would. We will defintely use you again. ...
...BDP
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Part arrived on time 1st thing monday morning from you ! Awaiting fitting !
Excellent service and competitively priced ! ...
...ALAN LERRY
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Delivered , fast and to desired destination. No issues...
...M.I Electrical Contractors
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God Job, you are very perfect with the information.
Thank you
FC...
...Fabio Costabile - Projesya Ltd
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Product was exactly as described and dispatched speedily. Thanks...
...Margaret McGlashan
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Hi let me say that My Tub and a first class service. My fire part which I ordered was no longer available. My Tub e-mail as they had found a replacement part. I phoned the customer service to have the replacement part this part was actually cheaper than the original one. I got the part the next day plus a refund of the difference in price Thanks again My Tub...
...Ian Bramhall
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