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I was really pleased that MyTub was able to supply a Mira Tile Upstand Kit at such a good price £19.92 as opposed to the £28.70 RRP. However, I was most unhappy about having to pay the relatively high £12.50 VAT delivery charge. Jeanette at Mytub, though, told me that I could avoid paying for delivery by collecting the item from my local Plumbcenter store. This was no bother as it was only about 1.5 miles from my home.
Not wishing to pay the £12.50 VAT delivery charge, I might well have purchased the item from another internet store had Jeanette not mentioned Mytubs collection arrangement with Plumbcenter. Perhaps Mytub should publicise this arrangement more on their website.
Overall, Mytub provides an excellent and very helpful service.
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...Dr Michael Devine
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Order arrived at 1.05, many thanks for your help....
...Michael Jones
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Thanks, we have received the item..! very prompt.. thank you verymuch...
... Farook K Chalarath
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Im happy with the service from My Tub. The team was very helpful in finding an alternative item for me when my original order counldnt be completed.
The team sent pictures of the item to help me make a decision and processed a refund as the alternative was cheaper than my original order,
Very happy with the teams overall service level and would use My Tub again.
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...Mr S. Skinner
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five star service
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...nicholas browne
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Delighted with delivery timescale for the item I ordered which I could not get anywhere else under 4 weeks. myTub a bit more pricey though...
...Mary Macgregor - Tobermory Harbour Association
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I didn’t get my parcel when told it would arrive but when I notified it was soon sorted by Christine
Many thanks...
...Richard Gough
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Shower part arrived on the day My Tub quoted, works fine, good to have hot water again....
...Nick Cumming
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Good service for a difficult to source component. Email saying it was delayed arrived after it was delivered but not complaining! ...
...Paul Tilson
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Excellent customer service would definetely use again...
...craig fairhurst - williams car and commercials
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more reviews... |
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