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Very helpful with advice prior to purchase. Product arrived promptly and has been fitted. My Tub were the cheapest supplier I could find : ...
...Chris Pope
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Good points - Item arrived promptly, well packed and as described. Efficient service for a replacement part.
Negative points - My inbox has 11 emails from them, most of which were not necessary. Courier carriage charge of £7.20 was excessive for an item that could have been posted by Royal Mail for £2.80....
...Martin Nickless
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Fast delivery and excellent comunication thankyou....
...richard johnstone
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Excellant service!!...
...Karen Sykes
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Product received and fulfilled all expectations.
Excellent help and service all round....
...Ronald Elliott
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Simple ordering process , delivery on time, goods as ordered
Fast simple process, happy customer...
...Stephen Plant
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great to do business with a professional company for a change. delivered on time without delay. many thanks once again and hope to do more business with you in the future....
...RJC CARPENTRY SERVICES
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It arrived when expected albeit a few days later than originally stated. WE were kept informed via e-mail regarding the delay and have no complaints. We await a plumber so. as yet, cannot say whether we are completely satisified. Hopefully it will fit as it is a replacement for a bidet which has been discontinued....
...Roger Kenyon Barnes
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful....
...Bernard Adams
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excellent service throughout and a good price....
...T Hounsome
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