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Very efficient service...
...Barry Hills
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Good service, my order arrived on time. Following a query regarding a replacement item the staff member I spoke to was very helpful....
...M E Theeman
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Yes I received my goods very good service thanks...
...Sheila Knowles
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Excellent Service - Excellent communication. Very helpful staff who responded to all my queries satisfactorily and promptly despatched the order for me after I had placed it online. Most impressive customer service - well done. Also found my tub to have the best price for my part. :...
...Milan Vadera
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My order was recieved and on the date you sent in an email.
Thank you for your prompt service and the fragile parts were un-damaged.
I will employ your services again should the need arise.
If anyone I know needs parts for gas fires etc I will not hesitate to inform them....
...Christopher Sarjant
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Very good service. Seamless from order to delivery. Thanks, MyTub....
...John Beasley - Land Management Ltd
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Excellent communication and service! Such a contrast from a previous company we had used. Wish we had found MyTub before. Would definitely use them again....
...Sonia Weston
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ...
...Adrian Brown
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Got the part I wanted straight away very happy will use them again thanks....
...Stewart
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Tremendous product and great service....
...Sean Ramsden
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