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A difficult to source part was supplied, albeit with some delay, and regular updates kept me informed of progress with factors beyond their control. Excellent service when other merchants declined to help. Thank you....
...Roger Elliot - Dunsop Farm
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Dear MyTub,
Your sales team, particularly Jeannette who I spoke to today, is superb, but your website leaves or left - I see it has now been updated much to be desired. I ordered the most expensive of two heat poles and ended up being delivered the other one. I have had to pay a returns cost of £38.51 - which I think is unfair. It would be nice to have this refunded.
John Hey...
...John Hey
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Great service, respose time to email,price and delivery excellent....
...PAUL ASHURST
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Everything fine, thank you. Found what i wanted relatively easily on your website. Good price. Speedy communication. Delivery info given quickly and actual delivery prompt and efficient. No grounds for any form of complaint !
BC ...
...Barry Carter
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great service ,kept informed about delivery would use again...
...ALAN M KIRTLEY
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Although my order was delayed, there was communication throughout. Customers do not get annoyed because a delivery has been delayed. Most people are reasonable enough to understand that things sometimes happen which are beyond the companys control. What customers find annoying is when the company cannot be bothered to keep them informed.
I was fully informed on progress practically on a daily basis and the item was actually delivered 6 days earlier than estimated. I am happy and particularly impressed with the level of customer service....
...Miss Aigoro
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Supplied on time kept informed of orders progress delivered on day we were told good service...
...jack ford plumber0
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Thank you a quick and easy purchase that was delivered in a timely manner.
Many Thanks
Mr Wilson...
...Mr Wilson
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Excellent service ensured that I received my urgently required order the following day rather than after the Bank Holiday. Very satisfied....
...Reginald Harlow
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Very happy with the service, product was delivered quickly and on time - Would definitely use this website again.
Many thanks ...
...Simona Scaglione
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