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Good service, some glitches on the web site – account not behaving properly – but a very welcome quick response to sort things out.
Overall, positive and friendly....
...Paul Beardmore
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful....
...Bernard Adams
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Great service, very friendly and helpful. Particular thanks to Deborah who helped out with part and delivery, would recomend without hesitation. ...
...Barry Hamilton
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Was kept informed of revised delivery date and item delivered as specified.
Quality original part.
I now have a working shower!
Very pleased ... Will use again....
...Stephen Grayson
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I was impressed at how quickly my order arrived. Many thanks...
...Alan Gibson Heating
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Item arrived , but toke a while to git here.
Thx ...
...Jonny Davis
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Fast delivery and great price will use again. Thx...
...John Sim
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No problems, which is as it should be....
...Steve Cox
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This was a really excellent service. Parts were delivered for collection very quickly and the phone support was polite, efficient and helpful. ...
...Peter Branney
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We were pleased with your prompt and excellent service. Will have no hesitation in using you again....
...Alfonso Giaquinto
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more reviews... |
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