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One part out of stock so a short delay, but great comms and great prices. Thank you !... ...Crosshill Services
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Fast and prompt service.....many thnks... ...Yaaseen Tinkouree
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thanks. your response was prompt and helpful especially in the face of so many changes to the order and availability.
Vinay. ... ...Vinay Thadani
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Excellent service, kept updated with regular emails. Product as described & well packaged to avoid damage. ... ...Rachel Littlejohn
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Very easy to use the website and great prices compared to other sites. Very prompt dispatch and you kept me informed of progress at all stages. A great find!... ...Mrs R HolmesHenderson
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First class service and price! I ordered the cistern lunchtime Tuesday and it was delivered 9.30 am Thursday. I was kept up-to-date on progress of the order at regular intervals.The price, including delivery, was easily the cheapest I could find.
David Barron... ...Mr David I Barron
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Slight issue with wrong item being delivered, however manufacturers fault and not My Tub. Excellent correspondence throughout. Cant fault the customer service, especially Jeannette who was very helpful. Many thanks and would not hesitate to recommend this company.... ...Simon Morris
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Great service... ...border cookers
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I dont normally reply to requests for feedback BUT this time I was so impressed with service I had to send some positive feedback. You managed to supply items that I could not find elsewhere, there was a constant stream of status updates so I knew exactly what was happening. One part of the order was on a longish lead time and you despatched the rest of the order immediately and managed to improve the lead time of the remainder. The outstanding order was delivered exactly when you said it would be. This is delighting the customer service - brilliant!... ...David Smailes
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I regret that the small half aeration tube was in three pieces. I should be grateful for a replacement.
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Hi
Apologies for this Dr Payne, i have now ordered a replacement in for you and it is expected to arrive on friday. We will check this for you and be in touch as soon as the replacement is ready.
Regards MyTub... ...Dr Reginald Brian Payne
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