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My order was completed in good time, the website was easy to navigate and I was kept informed all the way through from order, dispatch and estimated delivery. My only comment would be that the items were just in a clear bag, and not boxed, which considering it contained some fairly delicate filters, this surprised me somewhat. But despite this, my order arrived safely. Very happy. Thanks....
...David Bell
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Very helpful and efficient service...
...John Joseph Whetstone - Ramp Instruments & Controls Ltd
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Good customer service and helpful contact - when it became clear you couldnt supply the original panels I wanted and to be honest, I thought they might have been discontinued you offered me options and quickly processed the new order and partial refund. You were also courteous while I was asking what turned out to be a foolish question! : Your supplier rang me promptly to arrange delivery, which was in the timeframe specified. Thanks!...
...Elaine Lawrence
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Thanks its now arrived. Please thank deborah for chasing it down before the weekend....
...Geraldine Smith
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Very courteous customer service, excellent communication on delivery expectation, and a great price! What more can be said...
...Brian Madden
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Fast efficient service. I was kept well informed with quick delivery....
...Mr Drummond Whiteford - Westfield Farm
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very good. delivery made on date advised.
thank you...
...c.j. craig
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While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive....
...Conor Donnelly
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Excellent service - communications very good...
...Richard Pinker - Mr
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Good service. Delved on due date...
...mark cheek - CML Microcircuits UKLtd
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