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Order was not delivered on the day specified in the order update e-mail which was very inconvenient as someone had to wait in all day. However when we raised this issue we did receive a quick response and the sink arrived the next day. The sink is great and as described although we were a little surprised that it arrived with no protective packaging. In this instance the sink wasnt damaged but it would be very easy for a sink like this to be damaged in transit without any protective packaging.
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Dear Tim
We are sorry for the inconvenience and are looking into why this occurred. As we do not use couriers to deliver pottery the delivery team who are used to delivering sanitary ware are simply picking off the shelf, putting on the van then droppi...
...Tim Amery Limited
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The boiler arrived promptly.
The driver had not been briefed to call ahead as requested and consequently was kept waiting for an hour.
Subsequent message via the website asking about flues and fittings has not been answered....
...richard middup
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Delivered on the date confirmed all in good order...
...Mrs S Robertson
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Yes thanks goods have arrived safely
Exellent service, I was not at home when Yodel called, but they left the parcel with my neighbour.
Thanks again
John M...
...Mr John Mainstone
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The services and shopping experience with MyTub from ordering to
delivery were 1st class...
...ian boyd
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Was rather disturbed initially that the order would be delayed some two weeks or so. It was not an issue for me at the time as I keep spares of this rather unreliable and fragile item. However, if I did have a faulty part, I would have had much inconvenience.
Service itself was great. i was always kept in the loop about the order from MyTub who eventually delivered. ...
...Michael F Jones
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all spot on many thanks...
...keith readhead
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Excellent service. Part took a bit of time to come from the manufacturer and we had several updates so we in turn could keep our customer informed all the way. ...
...Robert McNamara
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Goods delivered as described.
Would use my tub again....
...Alison McDonald
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Spoke to a very helpful gentleman who researched goods for me and phoned me back with information. A great service, thank you. Looking forward to recieving goods....
...Jo Ash
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more reviews... |
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