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Great service, fully communicative during delayed out of stock order, which is very important. great product.... ...Duncan
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The service is slow! When I order something on the internet postage is normaly under 3 days, but your orders take at least 2 weeks.
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Dear Mr Leeming
Regrettably the items you ordered where not stocked and there seems to have been a delay from the manufacture to us.
Sorry for any inconvenience
Regards
MyTub... ...Mr T M J Leeming
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Dear MyTub,
Your sales team, particularly Jeannette who I spoke to today, is superb, but your website leaves or left - I see it has now been updated much to be desired. I ordered the most expensive of two heat poles and ended up being delivered the other one. I have had to pay a returns cost of £38.51 - which I think is unfair. It would be nice to have this refunded.
John Hey... ...John Hey
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Significant stock issues leading to late delivery and delays to my build. Very unsatisfactory.
Also, the need to send emails via your web interface is annoying if you are not at a computer trying to do it from blackberry.
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Hello
The goods you ordered are specialist commercial and not a common item. I also see there where 3 items to your order but only one was stock checked which maybe the result in your disappointment, I am sorry you have been inconvenienced.
Our notes system logs you in and takes you to where you reply from a one click link in the email.
Regards
MyTub
... ...Nicholas Farhi
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Ordered a bathroom worktop on line. Was advised by email of progress and it was supplied locally and delivered by that firm. Top rate service and keen prices will mean me looking here first for future product requirements. Although it needed a little searching to find what I wanted on the web site, if you know what you want, you can probably find it here.... ...Paul Beck
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Fast and prompt service.....many thnks... ...Yaaseen Tinkouree
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Everyone else said 7-10 days. You said you had them in stock and they arrived within 48 hours.
Well done, 10/10... ...Weston Sailing Club
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Excellent experience, had the part I needed despite it being an outdated item and I found it quickly on the website and delivery was fast ... ...Stewart McGrath
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order recieved. good service.... ...Alan Ringer - Ernest Doe And Sons Ltd
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Excellent service, ordered around 2pm, part arrived before 11am next day. Best price too.... ...Richard C Shirley
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