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Was disappointed as did not realise when ordered that glass door for oven would take 15 days, and was not told that would have to drive to a parts centre (14 mile round trip) to collect it. The staff were polite and answered email promptly, however gave name of the retail park where to go for collection but not the name of the Parts Company. Fortunately I had asked in a previous email for the telephone number, so was able to ring the number and ask them who they were and where to go in the retail park. The item is what was ordered and cheaper than elsewhere, so would order again from MuTub, but would want to know how long is the wait before ordering, especially for an urgently needed part.
Thank you... ...Mrs Catherine Dobson
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One of the best companies to deal with
The staff go out of the way to help you
They treat you if you’re one of the family.... ...Mr Ike Phiakkou
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Excellent product delivery and packaging very good would recommend to use again... ...william quilter
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i wont be using you again it took you two weeks to send par tfor the boiler has been repaired using parts from another supplyer as a gas engineer it is not possible for me to leave a boiler of for two weeks... ...colin grigg
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Absolute fantastic service, excellent range of product at very reasonable prices and very prompt delivery with excellent communication throughout will definitely be using again and have already recommended to others ... ...Elizabeth Welch
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I cannot fault the staff at My Tub. The customer service is excellent and I would not hesitate in recommending My Tub to people I know. Thanks for all your help.... ...ian mcalpine
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Wonderfully efficient. Thank you.... ...Mr Robin Hooper - Tar Hinton Farms Ltd
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PCB part safely received and fitted by plumber. Pump restored to good working order thank you.... ...Peter Moore
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Delivery date changed a few times at short notice, but always kept informed. ... ...Robert larkin
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Brilliant service, thank you. Robin... ...Robin Bass
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