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This was my first experience with my tub and possibly my last. Firstly they made a mistake, the site shows free delivery on orders over £25 – Wrong my £120 order of boiler parts just so happened to be made up of none free delivery items and even though this was my tub’s mistake they refused to waive or refund the £7 delivery charge which almost delayed the order by a day. Next, one of the parts arrived from Plumb Centre within two days and the other parts from who knows where nearly 2 weeks later – Overall, compared with many companies on the internet these days, this one did not impress me. One final comment, when things go wrong, you can’t just hit reply in e-mail, you have to go to the site and enter details in to a special page, all a bit of a faff really....
...Ian Grosvenor
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Great service, item arrived when they said it would. Will certainly be using again in the future and would recommend....
...Darryl Clifford
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Everything was fine...
...Mr Timothy Wettone
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Goods arrived on time and job now done! Many thanks Roy....
...R.Kane
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The service is slow! When I order something on the internet postage is normaly under 3 days, but your orders take at least 2 weeks.
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Dear Mr Leeming
Regrettably the items you ordered where not stocked and there seems to have been a delay from the manufacture to us.
Sorry for any inconvenience
Regards
MyTub...
...Mr T M J Leeming
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Good customer support , fast delivery , Satisfied .
*****...
...Il SOLE - LOMY
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Your service is top notch. Order placed Fri, arrived Monday, with regular updates. SO re-assuring to know that good service still exists out there. Item also great value for money and I liked the free delivery part. Keep up the great work ! Thanks for stocking a very old toilet pan too, never realised I was going to be lucky enough to find this one....
...DE, Buckinghamshire
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excellent all round, nice price and delivered promptly.
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...Ian Tomkinson
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order was fine...exactly what was expected....
...c farmer
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Excellent service. Received bendy rail and I am just about to install it. It bends very easily to the required shape and I am very pleased with it....
...David Melrose
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