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Considering the value of my item plus the fact it was of heat resistant glass, I was amazed upon collecting it from Plumb centre how poorly protected it was.
It just had one wrap of bubble wrap around it, my son collected it for me and to him because the glass was intact he signed for it.
But when I unwrapped it one of the fixing lugs was bent and I had to straighten plus the facial chrome has scratch marks on it that show in place.
I had enough hassle trying to find a replacement in the first place and could not face any more to put that right.
Had it been packed between 2 pieces of strong material I could well have received it in good condition. Not very happy.
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...Terry Hobbs
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Easy to use website, good value for money and a prompt delivery service....
...Aston University
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Incorrect picture shown against product, resulting in having to phone mytub to confirm correct item would be sent. Helpful sales advisor confirmed picture was incorrect, but right product would be sent. Website was updated and now shows correct picture for product. Items delivered. Would use mytub again....
...Trevor Handley
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Received my order very quickly. Was kept well informed of the process... Very satisfied with service....
...C Clark
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Briilliant service thank you very much. Good communications....
...Amanda Cairns
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Received our order promptly and as described. Delivery was made on the date promised....
...Brian Hoar
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Basin arrived within a few days,thanks
I must admit I thought the fixing brackets were included in the order
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...V wiffen
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Sent the wrong part 4 days after scheduled delivery date - not so good so far!...
...Shaun Moore
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Fast and safe delivery. Competitive price and friendly staff. ...
...Georgios Papidas
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Great service, wrong item was delivered by their supplier, but when i called i was assured it would be sorted out as soon as possible.........the item was collected and replaced with the correct one the same day. Many thanks...
...Sue Rushton
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