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Very helpful with advice prior to purchase. Product arrived promptly and has been fitted. My Tub were the cheapest supplier I could find : ... ...Chris Pope
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Thank you. Order arrived safely. Although later then expected you kept me informed at every step which was much apretiated. Thanks for sterling service.... ...John Alden
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Very happy - great price - goods arrived on promised day, exactly as described and well packaged. Would definitely recommend to others... ...Andrew Uttley
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There were a couple of problems, but the staff were outstanding in seeing the situation resolve, they were really helpful. Thanks ... ...elaine.willett
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Thank you for your service. Unfortunately I misunderstood the web page and placed the order for what I assumed was a concealed cistern complete with lever, when it was for the lever only. I now wish to return same. The delay since receiving the item is due to me being abroad for the last week. The box has remained unopened.
I look forward to your reply.
Ken Smith ... ...Ken Smith
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Excellent product, great service. My bath screen was delivered at an agreed time by a local supplier.will be using my tub again.... ...Allan Hacking
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Good prices and great communication and quick delivery, many thanks... ...Vigo Limited
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The boiler flue part I ordered from mytub arrived by courier on the promised day and time. However, when I opened the box on the evening I found the part was damaged. As I had not checked the part when it was delivered I was expecting a lot of hassle to get it changed. However, how wrong can you be After just one e-mail to notify mytub of the damage they quickly resolved the issue by delivering a replacement part to me and arranging for the courier to pick up the damaged part, and all this on the day before a bank holiday weekend! Due to their brilliant after sales service and good prices I will use this company for all my future plumbing needs. Companies who treat their customers like this deserve to succeed. Give them a try, Im sure you wont be disappointed.
... ...John Cooper
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Excellent communication, and thats all you really need.... ...Frances Sylvester
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Very impressed with the service. It turns out the part I ordered was obsolete but staff went to the trouble of sourcing another supplier. Part arrived promptly. ... ...A Lennon
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