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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ...
...Adrian Brown
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really fast service, quick delivery and informative website. Was able to find out what loo seat I need from the 100s available, which would not have been possible without your guidance. Thanks!...
...Rebecca Keane
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Excellent service, communication and delivery.
First class and will recommend to others....
...Stephen Shuttleworth
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I am happy with my purchase.
Good communication by seller including delivery date straight after purchase.
Item delivered as information provided.
Nothing to fault
Many thanks...
...Radoslaw Gugnowski - RMG CONSTRUCTION LIMITED
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Very pleased with your service . Quick delivery.
thanks
...
...Steve Zajac
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Brilliant service, quick and efficient. Would recommend as its 1st class!! Thank you....
...brushmakers
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Excellent Service. Thank you...
...Kevin Lester
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Brilliant service would use them again.very knowledgeable. ...
...Richard Mace - The Coppice Primary School
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Excellent service problems handled promptly and courteously ...
...IAN RICHARDSON - CALEDONIAN RAILWAY LTD
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Delivered on time, correct item, ok price....
...Terry Daniels
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more reviews... |
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