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Excellent communcation and help in finding a specialist piece of pipe. Went the extra mile to locate the item -thank you....
...andrew Long
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Very happy with the whole process. Many thanks....
...Paul Hillman
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We have absolutely no complaints whatsoever concerning our dealings with mytub. The item we ordered was obsolete but mytub were very quick to suggest alternatives. We phoned them to order one of them which was cheaper than the one we had ordered and paid for. The balance of our payment was refunded immediately. The item, a towel rail, arrived the next day. From start to finish, we were kept fully informed of the progress of our order. The person we spoke to on the phone was polite and efficient. We can thoroughly recommend this company. You will not be disappointed. ...
...Susan Langley
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The unit has just arrived.Thank you.
I have to say that apart from the e-mail problem your customer service has been one of the best I have ever had.
Thanks again....
...Martin Lee
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I would like to thank everyone Ive dealt with at MyTub. The response time between sending a question and receiving an answer is incredible and you have all been so helpful especially with the special order item.
Thanks...
...Vince
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Thank you for all your help and finding the right tap to meet my needs. Your customer care is exceptional. my best wishes Jennette...
...Jennette Bradbury
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All fine really, apart from a pretty slow delivery service. 6 days to deliver within the UK is I bit excessive, as Ive had things shipped from Napal in less time....
...Paul Regan
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Swift delivery - as usual - and helpful van driver. All received in good condition and as ordered....
...Ms S E Ellis
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Excellent service. Even sourced an obsolete product for me. The communications from Christine have been excellent - I would highly recommend. ...
...Helen Kennedy
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Many thanks for all your help in obtaining the items requested
We are most impressed with the service that you provide and would not hesitate to use your company again...
...Fenwick Ltd
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