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I have found the quality of customer service to be first class and would not hesitate to recommend My Tub to anyone I know.
Thanks for all your help
Ian McAlpine ...
...ian mcalpine
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Found good quality products at low prices. Service was excellent. Questions were answered in a prompt manner. Very good communication. Quick delivery....
...ROBERT MURZINSKI
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Still waiting for my item, wrong item delivered and now told correct item not in stock. This is contrary to the stock enquiry information I was given when I placed my order. This is now holding up my builder and I will now possibly be charged for the delay in his time.
Can you please update me when my order will arrive
Thanks.
...
...Nicholas Undrell
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Order delivered on the day quoted
I think the delivery driver had recently undergone a charisma bypass!
I was very surprised to find the ceramic basin was shipped without any pagaging or protection - a risky strategy I would think.
Yours
------------- ------------------------- ------------------
Dear John
The supply of sanitaryware comes from the manufacture without packing we also use internal transport rather than couriers which is why the items get there in one piece.
Regards
MyTub...
...John Murray
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Part arrived 4 p.m. on 28.11.11 - fitted and working.
Will use you again if anything else breaks....
...Ian Rae
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Excellent service. The item ordered was a specialist item and arrived exactly as stated in the email notification. The price was cheaper other sites and significantly cheaper than local distributor. ...
...Clyde DMello
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Very quick delivery. Unfortunately the light cover is too tight to get off even with this tool. However I can see that it will do the job under normal conditions....
...Richard Higgs
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Good communication and very quick delivery. Will definitely order again....
...Chris Shepherd
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ordered item all seemed well told 7-10 day waiting online staff were very helpful but near 4 weeks later still waiting told item will be with me now in 5 days at most not convinced yet ...
...kevin maguire
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Helpful staff....the right parts delivered with a smile early the next day.
A rarity these days but well done .Many Thanks a great service.
Nigel Bailey...
...nigel bailey
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