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Hi there.
The first thing that went wrong was that the delivery date was shown to be very quick (which is why you got the order) - it was only when i had actually ordered the item that you subsequently informed me of the true delivery date, which was too far ahead to be of any use to us as we needed the toilet fixed before New Year's Eve as it was my birthday and we were having a party.
However luckily i rang and spoke to Laurie who was extremely polite and helpful and he took the trouble to check with the supplier for me if the item was in stock (which it was) and then arranged for the item to be delivered very very quickly. He deserves a medal as we were then able to fix the problem. He also took the trouble to wish me a happy birthday, which was above and beyond the call of duty.
Wou... ...Clarry Marriott
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Order received. A quick and efficient service - good value for money.... ...John Mead
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Thanks for very prompt service, would certainly buy from you again.... ...Ms lynn waring
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Good service and goods as described.... ...Chris Beckett
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Delivery was on the date requested with all items correct. Excellent service - much better that Bathstore who were supposed to supply other items on the project.... ...David Doyle
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Superb as always... ...Matt Fishenden - Albany Reactive Services ltd
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Excellent service from ordering to delivery ... ...Alwyn Keith Good
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Great customer service,very competitive priceing and fast delivery thankyou and will defiantly be back... ...NAHEEM QUASIM
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Excellent comms and generally a first class purchase. Thankyou... ...Roger Auty
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Excellent service. Goods orders easily, delivered very quickly, and kept informed of delivery progress throughout. Would recommend and certainly use Mytub again... ...Craig Turner
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more reviews... |
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