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MyTub have gone way beyond the extra mile in fulfilling my order after items went missing in the post. Even though the problem was not of their making, the customer service team have been second to none and they stayed fully focused on my order until all issues were resolved and for this they have my gratitude.
In general, I found MyTub very easy to deal with and the whole experience for me was positive as they provide an excellent level of service, quality components and very keen prices.
Ordering was very easy through the desktop website and although I did not have need to use the mobile version, I have no reason to think that there would be any issues....
...Paul Anthony
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all spot on many thanks...
...keith readhead
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I googled this item and saw your website came up saying £25.91 door to door. When I ordered the item I noticed you added VAT. It said free delivery. Now I get an email saying I owe £7.95 Delivery VAT. I believe this is misinterpretation. I have never ordered an item anywhere before where delivery charge does not come up at the time of ordering and then told later I owe for delivery. Unless I can get this item for Free Deliveyr please cancel my order.
Mandy...
...Mandy Wiles
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Expensive delivery for speed
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...Mark Taylor
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Excellent service & first class communication. Item delivered in the specified time . A big thankyou!!...
...C. EVANS
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I have no complaints whatsoever. My request was dealt with promptly and efficiently without any trouble. Thank you....
...John Carnall
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Good communication and delivery time Would definitely use again. ...
...james
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Good prices, delivery & order communications.
Difficult website especially when searching for products....
...James Gray
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Good web site, easy to navigate. Good products and Good prices, cheapest for the product I purchased!...
...Graham Wheeler
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dear team my order arrived locally and I collected it. oven door glass and handle.this is probably the best customer service I have ever received from a company - thanks !!!!!! you are brilliant...
...Robert East
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