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Top marks for customer support. New bath arrived with a couple of scuff marks on it. Contacted MyTub - staff were very helpful and the marked tub was picked up later that same day. New tub arrived in perfect condition a few days later. Nice bath and excellent service. Thanks.... ...Tony Watson
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great customer service as always kept informed buy email of when delivery would be made.
will always use my tub again as my first choice next time
thank you
... ...steve fiddes - rexel
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Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance.... ...Jo Martin
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A good company to do business with and service and help exemplary. Adjustments to order made without exception and assistance in finding alternative items was invaluable. Very helpfil courteous staff, Items received on due date as promised and without difficulty.... ...Malcolm Carey
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Great service, friendly, helpful and quick.... ...John McQueen
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First class service all round and most appreciated. Many thanks.... ...B.W.RULE
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Order went through smoothly and product was delivered promptly in good condition. Packaging provided good level of protection.... ...Edward Andrew Wyatt
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Brilliant service, ordered Sunday, delivered Tuesday!... ...Myra Field
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Purchasing experience as it should be. Good updates, arrived at expected time. Would use again.... ...Mr John Fullerton
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Impressed that I got regular updates by email to inform me of reason for delay and given apologies. Item arrived as described, good price. ... ...Dr Claire Ferris
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