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Despite the fact that the order was delivered at seven days and I thought it would only take about 2 days, as soon so the staff knew there was a problem they could not have been more polite and helpful to ensure I got my product. Well done and thank you! ... ...Pamela Bullock
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My order arrived exactly when I was told it would and was excellent value for money compared with other sites. I had a slight panic when I received the delivery because I didnt think the item I had ordered Twford toilet seat would fit the toilet bowl but the customer service team where very calm and understanding when I telephoned. In fact the seat fitted perfectly and was exactly as described on the web site. ... ...Lorraine Young
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As stated below retail prices delivered to our door thus saving the railway nearly a fiver on our simple small order. Will use again.... ...Romney Hythe
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Good value, good delivery costs, a little long wait though.... ...Brian Kerr
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Although I find the service you provide in responding to, and following up on, orders to be very good, your website is most confusing. There is far too much peripheral clutter, but where precise detail matters, as in giving sufficient detail of individual items available (the different types of P trap lavatory, for example), there is only the vaguest information. Thus I ended up ordering the wrong type of lavatory for my existing system. My plumber will work his way round this, but all the same I feel let down.... ...Trevor Peach
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Super. Great communication, speedy delivery and value for money. Cant ask for more.
... ...Carol Norton
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Thank you for your excellent service,i was disapointed when you forgot to despatch the tap,but you responded quickly when reminded.I am pleased to have dealt with you and will be happy to return when other items are required.... ...A.E.Green
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Excellent service with good communication about delivery date. Will deal with again happily ... ...David Lucken
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Problems with stock availability meant that this was not delivered on time, but comms was good and I was kept informed on progress. ... ...Angus McIntyre
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prompt service, kept informed every step of the way... ...Mrs J Brian
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