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Thank you my order was dealt with and received quickly,excellent service.... ...ALBERT COUNSELL
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great service, quick delivery and informed at every stage of the order, will use you again.... ...james pettitt
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The unit has just arrived.Thank you.
I have to say that apart from the e-mail problem your customer service has been one of the best I have ever had.
Thanks again.... ...Martin Lee
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Item received on the specified date. Now installed and operating. Cannot fault the service. Many thanks.... ...BRIAN CHAPPELL
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Great service. Christine is to be commended on good communication and followup to ensure I wasnt charged extra for these items. Well done!... ...Paul Kohn
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There was no photo of the item I was looking to purchase, and within 10 mins the customer service team had uploaded a photo - really helpful and quick delivery turnaround.... ...Jenna Jones - Photonic Measurements
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Thank you, I have now recieved the complete order, I was relieved that you did a price match after not confirming that your package was not originally complete, even after I specifically asked whether the condenser was included !
Both deliveries came before the delivery date causing my sick wife to get out of bed to let the delivery man dump the parcels just inside the door, she would not have been able to move them if there had been a fire.... ...Paul Darnes
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Brilliant affordable. Easy transaction. Sincere trader good customer focus. However delivery and keeping to AM or PM is left wanting...... ...Danny Papandreou
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all goods as decribed, reasonable price, free delivery. Most useful thanks Joe... ...Joseph Brack
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I inquired about the Matrix for a Focal Point gas fire as I wasn't sure if it was the correct one and kindly MYtub assistants enquired for me to Focal Point to make sure it was the correct part. I then ordered the part and could trace its progress on Mytubs web site, which I found very useful. Mytub kept me up to date on the order through emails also. I quickly received the part via a courier which was very well packaged as the parts were delicate and were in perfect condition. Thank you Mytub.... ...Arnie Burrows
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